# Child Safety Standards (CSAE) (EN)
**Effective date:** June 14, 2026 · **Last updated:** November 9, 2026 · **Version:** v1.11 · **Applies to:** the YouHollywood app and service, published by YouHollywood, Inc.
## 1. Our commitment
YouHollywood has **zero tolerance** for child sexual abuse and exploitation ("CSAE") and child sexual abuse material ("CSAM"). Protecting minors is our highest priority. We prohibit CSAE, work to prevent and detect it, remove it and disable the accounts responsible, and report it to the authorities. We align our practices with recognized industry best practices, including those of the Tech Coalition and the Voluntary Principles to Counter Online CSEA. We also design our service to align with child-safety obligations across the markets we serve, including U.S. federal law (18 U.S.C. §2258A; the REPORT Act 2024), the EU Digital Services Act (including Article 28 on the protection of minors), the UK Online Safety Act and Ofcom's Protection of Children Codes, and Australia's eSafety framework.
## 2. Who can use YouHollywood
- Everyone on YouHollywood must be **16 or older**; we do not knowingly permit anyone under 13, and we act on actual knowledge that a user is under 13 by removing the account and its data.
- Our entire content library is built to a **teen-safe** standard.
- Romantic scenes can be **performed only by adults (18+)**, and **no sexual content is ever allowed**. We never permit adult–minor romantic or sexual role-play. Romantic scenes are not currently available at all in the EEA, the UK or Switzerland.
- Buying Holly (our virtual award) is limited to adults (18+) and is not yet available to anyone. Holly has no cash value, and there is no cash-out or creator payout (none is planned), so **sending** Holly a user already holds and **receiving** it (recognition only) are open to all eligible users, and free **Applause** is for everyone.
## 3. What is prohibited (zero tolerance)
We prohibit, and act on, any content or behavior that sexualizes, exploits, or endangers a minor, including:
- **child sexual abuse material (CSAM)** — any visual depiction of a minor engaged in sexually explicit conduct, including computer-generated or AI-generated imagery;
- **sexualization of a minor**, including suggestive content even without nudity;
- **grooming, sextortion, solicitation, or enticement** of a minor;
- **trafficking** of, or otherwise facilitating harm to, a minor; and
- using YouHollywood to **share, solicit, promote, or link to** any of the above, on or off the platform.
## 4. How we prevent and detect it
- **Safety by design.** Video is captured only through the in-app camera; there is no upload of pre-recorded video, and the scene catalog is built to a teen-safe standard.
- **Reports and human review.** We rely on in-app reporting, on our own review, and on notices from authorities, hotlines, and app stores. Every report involving a minor is reviewed by a person and escalated immediately. We do not currently use automated detection tools such as child-safety classifiers or hash-matching; if we adopt such tools, we will update these Standards. (The app's on-device text check, which asks users to rephrase abusive or offensive comments, messages and scene text before posting, is not a child-safety detection tool and sends nothing to us — Terms of Use, Section 11.)
- **Account protections.** The profiles and content of users aged 16–17 are visible only to them and to their mutual followers: to everyone else, including people watching without an account, they do not appear in search or feeds and cannot be opened by a direct link. Direct messages to them are limited to people they follow back, and the only other setting available to them is to switch messages off entirely. These rules are applied on our servers from the date of birth on the account, so they hold whichever version of the app is installed. The product is also designed to avoid enabling private adult–minor contact for harmful purposes: co-stars are adults, romance is adults-only to perform, and the catalog available to under-18s is built to a teen-safe standard (Section 4A).
- **Age assurance for adult-only features.** Access to 18+ features — including performing romance-tagged scenes and seeing content labeled Romance or Strong language — is currently controlled by a **neutral date-of-birth gate** at registration, together with the structural protections described in Section 4A (adult-only co-stars, adults-only romance, a teen-safe catalog) and account-level action when we learn that a user does not meet an age requirement. We do **not** currently use platform age signals, facial age estimation, or document-based verification, and we have not selected a provider for any of them; we collect no biometric data for age assurance. Because a date of birth can be misstated, romance-tagged scenes are not available at all in the EEA, the UK or Switzerland, or where we cannot reliably determine a user's country, until a stronger age-assurance step is in place. We are working on stronger age assurance and will update these Standards before introducing any new method.
## 4A. How our format protects minors
Our format is built so that the features that could place a minor at risk are structurally unavailable to minors:
- **Co-stars are adults.** Every duet pairs a user with a pre-recorded performance by an adult: writing scenes — and therefore providing the co-star recording a scene includes — is limited to users aged **18+**, and YouHollywood's own co-star recordings are adults-only. Combined with the rule below, a minor is never placed in a romantic scene opposite an adult.
- **Romance is adults-only to perform.** Romantic or flirtatious scenes can be performed only by adults (18+), as determined by the date of birth on the account (Section 4), so minors do not perform romance opposite the adult co-stars, and we never permit adult–minor romantic or sexual role-play. In the EEA, the UK and Switzerland, romantic scenes are not available at all for now. No sexual content is allowed for anyone.
- **A teen-safe catalog.** Because we supply the script and on-screen cues, we treat ourselves as a co-producer, not a passive host: the entire catalog available to under-18s is built to a teen-safe standard, and any scene reported or brought to our attention is reviewed by a person and removed or corrected where it falls short.
- **Care with what leaves the app.** Exported and shared videos carry our watermark. Users aged 16–17 can export their own performances, and their mutual followers — the only people who can watch them in the app (Section 4) — can share them; the closing credits of shared files do not show a minor's name. For any future under-16 tier, export would be off by default, because a minor's image traveling off-platform is hard to control.
## 5. How we respond
- We **remove** CSAM upon obtaining actual knowledge of it and **disable or terminate** the responsible accounts.
- We **preserve** the relevant material and **report** it to the U.S. National Center for Missing & Exploited Children (NCMEC) through its CyberTipline, and to other competent authorities outside the U.S. as required by law (18 U.S.C. §2258A).
- We **retain** records of reports as required by law, including the REPORT Act 2024 (at least one year).
- We **cooperate** with law enforcement and child-protection authorities.
- **Intimate imagery of a minor is treated as CSAM.** Any non-consensual or intimate imagery involving a minor is handled through this CSAM process and reported to NCMEC — not through our ordinary non-consensual-intimate-imagery (NCII) reporting flow, which is for adults.
## 6. How to report
- **In the app:** use the report option available on any video, comment, message, or account.
- **By email:** contact our Child Safety point of contact at **safety@youhollywood.com**.
- **If a child is in immediate danger,** contact local law enforcement right away. In the U.S., you can also report to the NCMEC CyberTipline at report.cybertip.org or 1-800-843-5678.
We review reports promptly and escalate anything involving a minor's safety immediately.
## 7. Child Safety Point of Contact
We maintain a designated child-safety point of contact, empowered to handle CSAE matters, take action, and receive notifications (including from app stores): **safety@youhollywood.com**. We self-certify our compliance with Google Play's Child Safety Standards through the Play Console.
## 8. Our team and ongoing work
Our team is trained on CSAE recognition and response. We review and update these Standards as laws, threats, and best practices evolve, and at least annually.
## 9. How this relates to our other policies
These Standards work together with our Community Guidelines, Terms of Use, Privacy Policy, and internal Age Policy. Where this page and those documents address the same topic, all prohibit CSAE without exception.
## 10. Contact
Child safety: **safety@youhollywood.com** · General/legal: **legal@youhollywood.com**
**Effective date:** June 14, 2026 · **Last updated:** November 9, 2026 · **Version:** v1.11 · **Applies to:** the YouHollywood app and service, published by YouHollywood, Inc.
## 1. Our commitment
YouHollywood has **zero tolerance** for child sexual abuse and exploitation ("CSAE") and child sexual abuse material ("CSAM"). Protecting minors is our highest priority. We prohibit CSAE, work to prevent and detect it, remove it and disable the accounts responsible, and report it to the authorities. We align our practices with recognized industry best practices, including those of the Tech Coalition and the Voluntary Principles to Counter Online CSEA. We also design our service to align with child-safety obligations across the markets we serve, including U.S. federal law (18 U.S.C. §2258A; the REPORT Act 2024), the EU Digital Services Act (including Article 28 on the protection of minors), the UK Online Safety Act and Ofcom's Protection of Children Codes, and Australia's eSafety framework.
## 2. Who can use YouHollywood
- Everyone on YouHollywood must be **16 or older**; we do not knowingly permit anyone under 13, and we act on actual knowledge that a user is under 13 by removing the account and its data.
- Our entire content library is built to a **teen-safe** standard.
- Romantic scenes can be **performed only by adults (18+)**, and **no sexual content is ever allowed**. We never permit adult–minor romantic or sexual role-play. Romantic scenes are not currently available at all in the EEA, the UK or Switzerland.
- Buying Holly (our virtual award) is limited to adults (18+) and is not yet available to anyone. Holly has no cash value, and there is no cash-out or creator payout (none is planned), so **sending** Holly a user already holds and **receiving** it (recognition only) are open to all eligible users, and free **Applause** is for everyone.
## 3. What is prohibited (zero tolerance)
We prohibit, and act on, any content or behavior that sexualizes, exploits, or endangers a minor, including:
- **child sexual abuse material (CSAM)** — any visual depiction of a minor engaged in sexually explicit conduct, including computer-generated or AI-generated imagery;
- **sexualization of a minor**, including suggestive content even without nudity;
- **grooming, sextortion, solicitation, or enticement** of a minor;
- **trafficking** of, or otherwise facilitating harm to, a minor; and
- using YouHollywood to **share, solicit, promote, or link to** any of the above, on or off the platform.
## 4. How we prevent and detect it
- **Safety by design.** Video is captured only through the in-app camera; there is no upload of pre-recorded video, and the scene catalog is built to a teen-safe standard.
- **Reports and human review.** We rely on in-app reporting, on our own review, and on notices from authorities, hotlines, and app stores. Every report involving a minor is reviewed by a person and escalated immediately. We do not currently use automated detection tools such as child-safety classifiers or hash-matching; if we adopt such tools, we will update these Standards. (The app's on-device text check, which asks users to rephrase abusive or offensive comments, messages and scene text before posting, is not a child-safety detection tool and sends nothing to us — Terms of Use, Section 11.)
- **Account protections.** The profiles and content of users aged 16–17 are visible only to them and to their mutual followers: to everyone else, including people watching without an account, they do not appear in search or feeds and cannot be opened by a direct link. Direct messages to them are limited to people they follow back, and the only other setting available to them is to switch messages off entirely. These rules are applied on our servers from the date of birth on the account, so they hold whichever version of the app is installed. The product is also designed to avoid enabling private adult–minor contact for harmful purposes: co-stars are adults, romance is adults-only to perform, and the catalog available to under-18s is built to a teen-safe standard (Section 4A).
- **Age assurance for adult-only features.** Access to 18+ features — including performing romance-tagged scenes and seeing content labeled Romance or Strong language — is currently controlled by a **neutral date-of-birth gate** at registration, together with the structural protections described in Section 4A (adult-only co-stars, adults-only romance, a teen-safe catalog) and account-level action when we learn that a user does not meet an age requirement. We do **not** currently use platform age signals, facial age estimation, or document-based verification, and we have not selected a provider for any of them; we collect no biometric data for age assurance. Because a date of birth can be misstated, romance-tagged scenes are not available at all in the EEA, the UK or Switzerland, or where we cannot reliably determine a user's country, until a stronger age-assurance step is in place. We are working on stronger age assurance and will update these Standards before introducing any new method.
## 4A. How our format protects minors
Our format is built so that the features that could place a minor at risk are structurally unavailable to minors:
- **Co-stars are adults.** Every duet pairs a user with a pre-recorded performance by an adult: writing scenes — and therefore providing the co-star recording a scene includes — is limited to users aged **18+**, and YouHollywood's own co-star recordings are adults-only. Combined with the rule below, a minor is never placed in a romantic scene opposite an adult.
- **Romance is adults-only to perform.** Romantic or flirtatious scenes can be performed only by adults (18+), as determined by the date of birth on the account (Section 4), so minors do not perform romance opposite the adult co-stars, and we never permit adult–minor romantic or sexual role-play. In the EEA, the UK and Switzerland, romantic scenes are not available at all for now. No sexual content is allowed for anyone.
- **A teen-safe catalog.** Because we supply the script and on-screen cues, we treat ourselves as a co-producer, not a passive host: the entire catalog available to under-18s is built to a teen-safe standard, and any scene reported or brought to our attention is reviewed by a person and removed or corrected where it falls short.
- **Care with what leaves the app.** Exported and shared videos carry our watermark. Users aged 16–17 can export their own performances, and their mutual followers — the only people who can watch them in the app (Section 4) — can share them; the closing credits of shared files do not show a minor's name. For any future under-16 tier, export would be off by default, because a minor's image traveling off-platform is hard to control.
## 5. How we respond
- We **remove** CSAM upon obtaining actual knowledge of it and **disable or terminate** the responsible accounts.
- We **preserve** the relevant material and **report** it to the U.S. National Center for Missing & Exploited Children (NCMEC) through its CyberTipline, and to other competent authorities outside the U.S. as required by law (18 U.S.C. §2258A).
- We **retain** records of reports as required by law, including the REPORT Act 2024 (at least one year).
- We **cooperate** with law enforcement and child-protection authorities.
- **Intimate imagery of a minor is treated as CSAM.** Any non-consensual or intimate imagery involving a minor is handled through this CSAM process and reported to NCMEC — not through our ordinary non-consensual-intimate-imagery (NCII) reporting flow, which is for adults.
## 6. How to report
- **In the app:** use the report option available on any video, comment, message, or account.
- **By email:** contact our Child Safety point of contact at **safety@youhollywood.com**.
- **If a child is in immediate danger,** contact local law enforcement right away. In the U.S., you can also report to the NCMEC CyberTipline at report.cybertip.org or 1-800-843-5678.
We review reports promptly and escalate anything involving a minor's safety immediately.
## 7. Child Safety Point of Contact
We maintain a designated child-safety point of contact, empowered to handle CSAE matters, take action, and receive notifications (including from app stores): **safety@youhollywood.com**. We self-certify our compliance with Google Play's Child Safety Standards through the Play Console.
## 8. Our team and ongoing work
Our team is trained on CSAE recognition and response. We review and update these Standards as laws, threats, and best practices evolve, and at least annually.
## 9. How this relates to our other policies
These Standards work together with our Community Guidelines, Terms of Use, Privacy Policy, and internal Age Policy. Where this page and those documents address the same topic, all prohibit CSAE without exception.
## 10. Contact
Child safety: **safety@youhollywood.com** · General/legal: **legal@youhollywood.com**